Privacy Policy

Last Updated: February 2025

This Privacy Policy explains how Lucky Draw Numbers (“we,” “us,” or “our”) collects, processes, stores, and safeguards your personal information when you access our website, participate in draw-related activities, subscribe to updates, or use any service we provide. By continuing to use our platform, you acknowledge that you have read, understood, and agree to the practices outlined in this policy.

1. Definitions & Interpretation

For the purposes of this Privacy Policy, the following terms apply in both singular and plural forms:

Account: A unique user profile that enables access to specific features or services on our website.
Affiliate: Any entity that is controlled by, controls, or is under common control with Lucky Draw Numbers.
Company: Refers to Lucky Draw Numbers and associated business operations.
Cookies: Small files stored on your device to streamline navigation and enhance your experience.
Country: Refers to Australia.
Device: Any tool used to access the website, including computers, mobile phones, or tablets.
Personal Data: Any information that can identify you, either directly or indirectly.
Service: All pages, features, and functionality available on LuckyDrawNumbers.com.
Service Provider: Third-party companies we may contract for analytics, hosting, marketing, or operational support.
Usage Data: Information collected automatically about how you interact with our platform.
You: Any individual accessing or interacting with the website or its services.

2. Information We Collect

We may collect the following categories of data:

2.1 Personal Information Provided by You

Full name
Email address
Phone number (if provided for contact or order verification)
Order details or draw participation information
Communication records when you contact support

2.2 Automatically Collected Usage Data

We automatically gather information when you interact with our site, including:

Browser type and version
IP address and approximate geographic region
Device settings and operating system
Time spent on pages and navigation patterns
Website performance diagnostics

2.3 Cookies & Tracking Technologies

We use cookies to improve performance and personalization:

Essential Cookies: Required for security and basic functionality.
Preference Cookies: Store your chosen settings, such as language or display preferences.
Analytics Cookies: Help us understand user activity and improve site experience.

3. How We Use Your Information

Your data is used for the following purposes:

Operating, maintaining, and optimizing our website
Managing accounts and draw-related entries
Processing orders or participation selections
Sending confirmations, updates, or promotional content (you may opt out)
Providing customer support and handling inquiries
Detecting and preventing fraudulent or suspicious activity
Fulfilling legal or regulatory obligations
Supporting operational audits, risk assessments, and business continuity

4. Data Sharing & Disclosure

We may share your information under specific circumstances, including:

Service Providers: Trusted partners assisting with hosting, analytics, security, communications, and operational support.
Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale.
Affiliates: Only where necessary for operational efficiency or service delivery.
Legal Requirements: When required by law, court order, or regulatory authority.
With Your Consent: For marketing partnerships or optional promotions.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfill its purpose, meet legal requirements, resolve disputes, and enforce applicable agreements. Non-identifiable usage data may be retained indefinitely for analytic and security purposes.

6. International Data Transfers

Your data may be processed on servers or systems located outside your country. We implement safeguards such as contractual protections and industry-standard security to ensure compliance with Australian and international privacy standards.

7. Your Data Rights & Choices

Request access to your personal data
Request correction of inaccurate information
Request deletion where legally permissible
Withdraw marketing consent
Request information about how your data is processed

Certain information may be retained where required to comply with legal obligations, prevent fraud, or ensure operational continuity.

8. Legal Disclosures

We may disclose your data to comply with laws, enforce policies, respond to government requests, investigate fraud, or protect the safety and rights of users or the public.

9. Security Measures

We implement a combination of administrative, technical, and organizational safeguards to protect your data. While no method of transmission or storage is completely secure, we actively monitor our systems and encourage users to use secure devices and strong passwords.

10. Children’s Privacy

Our platform is not intended for individuals under 18. If we become aware that personal information has been collected from a minor, we will take steps to delete it promptly. Please contact us if you believe a minor has accessed our services.

11. Links to External Websites

Our website may include links to independent third-party websites. These sites operate under their own privacy terms, and we are not responsible for their policies or practices. You should review their privacy statements before providing personal information.

12. Updates to This Policy

We may revise this Privacy Policy to reflect technological updates, regulatory requirements, or changes in our business operations. Material updates will be communicated through notices on our website. Continued use of the service after changes take effect constitutes acceptance of the revised policy.

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us through our official support channels.